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Fridge not cooling?

Practical information for your next repair enquiry.

Illustrative household appliance care image

Start with the basics

Check that the door closes properly and that the settings have not changed accidentally. Keep door openings brief while you arrange advice. Consult the appliance manual for the manufacturer’s checks.

What to tell us

Tell us whether both the fridge and freezer are affected, when cooling changed and whether the appliance is making unusual sounds.

This is general information, not a model-specific repair procedure. Follow the manufacturer’s instructions and arrange professional help for internal or electrical faults.

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